Until recently, there were a few problems with the Xmas Top Up Special. Players who topped up and spent a certain amount of WCoin during the runtime of the event were supposed to receive rewards. That, as it seems, did not go as planned.

A few days ago, the Game Masters announced that these problems had been solved. Eligible players are supposed to find their rewards inside of their inventory. On the FlyFF Discord servers, however, increased reports from players who did not receive their rewards are showing up.

Should you be one of those players, a ticket to Customer Service is the right way to solve this situation.