Under the banner of ‘Webzen’s 2019 Holiday Event’, our favourite publisher is presenting all sorts of goodies meant to delight the players. A well-known tradition of WEBZEN also makes its return: the Top-Up bonuses and rewards. Here, players need to top-up and spend a certain amount of WCoin during the event timeframe in order to unlock packages with ingame items.

This time around, the Beginner, Novice, Advanced and Master Packs were up for grabs. Apperently, though, a mistake seems to have occurred concerning the WCoin requirements (and we are not even talking about some players starting off with a negative WCoin value). The last three packs were initially on offer for 1,000, 2,000 and 3,000 WCoin respectively. Many players took advantage of what seemed to be a bargain.

WEBZEN, on the other hand, did not seem to have planned it as such a cheap steal. And so it was that the prices were quickly raised to 10,000, 20,000 and 30,000 Wcoin. Players who cashed in before the change (which occurred on Wednesday, 12/11/2019 at 8 a.m. UTC) to obtain their rewards were rightfully agitated when they did not receive them, as originally announced.

WEBZEN, too, seems to have noticed that this state of affairs was not acceptable; and so, this morning, a statement on the Discord servers was made. This statement promises a solution to be found for the players in question and encourages them to use all items they have already bought without second thought.
We remain more than on the edge of our seats about what this promised ‘solution’ will look like. We are keeping our fingers crossed for all players affected by the blatant misinformation.